Contact Information
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Contact Information

 

Contact us by Email, Telephone or Snail mail

We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.

We have provided a number of ways for our Customer Care team to help you:


Email:

For Education and Training information: MRP_training@mfgsysgroup.com

For Crystal Report information: Crystal_Reports@mfgsysgroup.com
For 2-day MRP audit information: MRP_audit@mfgsysgroup.com
For ISO caliber documentation: ISO_documentation@mfgsysgroup.com
For service inquiries or assistance: Service_Information@mfgsysgroup.com
For customer support or onsite assistance: rmapes@mfgsysgroup.com
For Phased Project Plan information: Phased_project_management@mfgsysgroup.com
For Vendor Managed Inventory information:
VMI@mfgsysgroup.com

 

We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential.


Online Form:

Please send any specific information about your request so we can direct it to the appropriate people:

What kind of comment would you like to send?

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What about us do you want to comment on?

        Other:

Enter your comments in the space provided below:

Tell us how to get in touch with you:

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Please contact me as soon as possible regarding this matter.


Telephone:

Live Customer Care Center

1-727 642-4677
Monday to Friday   8:00am to 5:00pm (EST)

Saturdays, Sundays and federal holidays please leave a message.  A customer representative will contact you within 24 hours of the first business day.


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Snail Mail:

Send your inquiries to:

  • Manufacturing Systems Group, LLC
  • Attention: Customer Care Center
  • 111 Snead Dr.
  • N. Fort Myers, FL  33903